What happened? I stopped in a Southfield strip mall and parked under a sign that did not tell towing conditions or needed information—towing signs must alert drivers that unauthorized vehicles will be towed at the owner’s expense, the display must have the towing company’s name and phone number, and the signs must be posted at each lot entrance or decision point. Most states have a law that requires private property to follow specific posting guidelines before towing; without compliant signage, the tow can be challenged as invalid.
What would you like to see happen? Better planning of signage placement that includes finding optimal locations for instructive signs—at driver decision points and at eye level. The signs should have concise messaging to clearly communicate rules in ways that prevent misunderstandings.
How do you think others can help? I think we should encourage all businesses sharing a parking lot to post clear customer warning notices at entrances and on doors outlining parking policies and towing practices. (2) We should urge community members to flag non-compliant or unclear signage and ask property owners to adhere to legal requirements for towing notifications.
For more information or to offer a productive response to this mate3 answer set, please contact Bill by email at mate3@mate3.com. It’s our mission to find, connect and provide productive responses to what people say happened to them.
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