Victim Of Disorganized Manager Answers 3

What happened? It started with my manager being disorganized when it came to managing incoming information. When authorities asked my manager about a disposal problem, he only mentioned the most recent report about the problem. My manager didn’t mention the earlier claims about possible unauthorized disposal, although there had been earlier reports. His lack of recording earlier firsthand accounts of what happened only served the interest of my manager. My manager had not preserved the given firsthand account of what happened as told to her at the time, causing the intent of the company to come into question. The mediator on the case ruled against my employer and told them to change their policy of not preserving the reported firsthand accounts of what is said to have happened.
What would you like to see happen? I'd like to see public safety reports, alerts, and firsthand accounts to be handled by an independent function rather than being controlled solely by a manager whose interests may conflict with full transparency. Independent handling can mean using a designated compliance, safety, or ombuds office—or an external service—that is required to log every report, keep an auditable trail, and ensure that earlier accounts cannot be quietly dropped.
How can others help? Others can help by being aware of how problem-solving and complaint handling is done where they work.

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