Cathy sent her 3 answers to mate3@mate3.com after the Hertz car rental office sent her a bill for 27 parking violations in one month that were being paid by Hertz. The cause of the charges was an unmanned license plate reader installed where Cathy was assigned to park her car. 15 minutes after her 3 answers arrived, they went to our in-network advocacy response model to address problems caused by unmanned cameras. The outcome was that proper refunds were made and a programming problem was fixed expeditiously.
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